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The Grand Kempinski Hotel Shanghai in China has a traveller rating of 5.0 and 24170 reviews. See its review summary below.

Reviewing the Grand Kempinski Hotel Shanghai. Shanghai, Shanghai Region, China

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View inside the Grand Kempinski Hotel Shanghai

Exclusive Reviews Summary of Grand Kempinski Hotel Shanghai. We take all recent reviews about Grand Kempinski Hotel Shanghai and using AI we formulate an overall summary of those reviews, giving you a less confused and more realistic valuation of the property.
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Strongly recommended for its excellent service and prime location, though some dated facilities may disappoint certain guests.

Pros

Exceptional staff service and personalized attention
Outstanding views of the Bund
Excellent breakfast and executive lounge access

Cons

Rooms and bathrooms feel outdated and worn
Unexpected charges for early check-in
Some maintenance issues like electrical problems

Improvements

Update and modernize room furnishings
Review and clarify early check-in policies
Address electrical and maintenance concerns

Brief highlights where available
Location:- Prime Environment:- Mixed Rooms:- Dated Value:- Reasonable Hygiene:- Adequate Staff:- Attentive

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