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The Premier Inn Liverpool (west Derby) Hotel in England has a traveller rating of 4.3 and 1550 reviews. See its review summary below.

Reviewing the Premier Inn Liverpool (west Derby) Hotel. Liverpool, Merseyside, England


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Exclusive Reviews Summary of Premier Inn Liverpool (west Derby) Hotel. We take all recent reviews about Premier Inn Liverpool (west Derby) Hotel and using AI we formulate an overall summary of those reviews, giving you a less confused and more realistic valuation of the property.
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Good value with attentive staff, comfortable beds and solid breakfast, but dated rooms, heat issues and occasional billing errors detract.

Pros
  • Staff consistently friendly and helpful
  • Very comfortable beds and pillows
  • Breakfast offers good variety and quality
  • Convenient location for family visits
Cons
  • Rooms overheat with no working air conditioning
  • Double billing for breakfast on some stays
  • No lift and limited room service
  • Reports of pests in the car park
Improvements
  • Install reliable air conditioning in all rooms
  • Fix billing systems to prevent duplicate charges
  • Add a lift and improve housekeeping service
  • Address pest issues around the property
Brief highlights where available
Location:- Convenient   Environment:- Dated   Rooms:- Dated   Value:- Reasonable   Hygiene:- Basic   Staff:- Attentive  
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